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Sunday, February 27, 2011

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CAINTA - Technical Support Associates NON-VOICE -- TeleTech Customer Care Management Phils., Inc. -- Cainta

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  Associates handle basic troubleshooting and home networking issues.  They will take immediate ownership of each customer’s request or issue and are empowered to solve for the customer at this first point of contact.  As with any good customer service function, there will be opportunities to meet customer’s needs by recognizing product needs and matching those needs with a product or products. 
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